Service Request Ticket - # 72358

Service Request Information

CONTACT Name DeMers, Chad   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2019 01:17 PM
Department Business Services/Printshop Phone 88843
Location Email demersc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180547[Edit Inv] (opens in a new window) Bldg/Room WEL 172
Service Tag C8VWCS2 Description Dell OptiPlex 7050 SFF desktop, i7-6700(3.6GHz QC)
Serial No. C8VWCS2 Location Printshop Front Desk

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938; Adobe CC 20** SERIALIZED DESKTOP order11038 SR70970;

Wired NIC 54:BF:64:90:0E:CD

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 10, 2019 02:57 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Peter Puettmann Jun 10, 2019 02:57 PM 
done
Add Attachment
Peter Puettmann Jun 10, 2019 02:53 PM 
Task reassigned to Peter Puettmann.
 Add Attachment
Emma Feldman Jun 06, 2019 01:17 PM 
****This is an email****

We would also like to have admin access to one of
our computers, as we need to install print drivers
on it, but don't have permission
 Add Attachment