Service Request Ticket - # 72386

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 07, 2019 03:40 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20181436[Edit Inv] (opens in a new window) Bldg/Room BELL 231A
Service Tag Description Xerox VersaLink C400 Color Laser Printer #C400/DN
Serial No. 7HB462337B Location Social Science Division local on W#20160958

Model C400/DN Hostname colorprinter.wou.edu
Notes Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages; NOT STUDENT TECH; Network Printer, IP:140.211.76.8 Ink/Toner Refill

Wired NIC 9C:93:4E:65:D4:9D

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jun 13, 2019 02:54 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Shandelle Plasker Jun 13, 2019 02:54 PM 
This has been delivered and setup.
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Shandelle Plasker Jun 07, 2019 04:42 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Shandelle Plasker Jun 07, 2019 04:42 PM 
****This is an email****
Hi Sharyne,

Your printer has arrived! Have you contacted 
telecom about an active ethernet jack? If not 
please do so. Once this has been done I can 
come and install the printer then we can get 
toner ordered. As long as we get the machine 
installed mid next week then we should have no 
problem getting your toner in and charged by 
the 30th.


Thank you,
Shandelle
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Robbie Downin Jun 07, 2019 03:40 PM 
PRINTER SETUP: Deliver Xerox VersaLink C400 Color Laser Printer #C400/DN	 to HSS 231A
New items: W#20181436[Edit Inv] (printer)
For use as a local color printer for division use with W#20160958[Edit Inv]
Items will be on inventory counter
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