Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Jun 07, 2019 03:41 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20070272 (opens in a new window)	Bldg/Room	WUC 149
	Service Tag		Description	Dell UltraSharp 1908FP 19in Flat Panel Monitor
	Serial No.	CN0FP1827161877NB886	Location	Catering Timeclock

TECHS	Submitted by	Emma Feldman	Contact	efeldman14@wou.edu	88925
	Primary Technician		Contact

Entered by	Date	Memo
Self Resolved			Email Public
Entered by	Date	Memo
Megan Thibeault	Jul 03, 2019 07:35 AM	Task reassigned to Self Resolved.	Add Attachment
Megan Thibeault	Jul 03, 2019 07:35 AM	Status changed from (7) Waiting for Contact to (5) Completed	Add Attachment
Megan Thibeault	Jul 03, 2019 07:35 AM	Closing this ticket.	Add Attachment
Emma Feldman	Jun 13, 2019 02:08 PM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Emma Feldman	Jun 13, 2019 02:08 PM	Sent her a text to see if the issue was resolved.	Add Attachment
Emma Feldman	Jun 07, 2019 04:59 PM	We think the problem is that the pop up blocker is on so she is unable to fully clock off. I prompted her to try and turn it off and see if this helps but if not John wants someone to meet her before her shift on Tuesday to see what's going on	Add Attachment
Emma Feldman	Jun 07, 2019 04:34 PM	Ellie Parshley eparshley17	Add Attachment
Kyle Morell	Jun 07, 2019 04:28 PM	Task reassigned to Emma Feldman.	Add Attachment
Kyle Morell	Jun 07, 2019 04:28 PM	Problem with Payroll, the user cannot clock out of a shift from a week ago	Add Attachment
Emma Feldman	Jun 07, 2019 03:42 PM	Contact Info: 971-269-8289	Add Attachment Public
Emma Feldman	Jun 07, 2019 03:41 PM	She said she is unable to clock in or out on the computer downstairs in the WUC kitchen for Campus Dining. It was having problems before but the fix was only temporary	Add Attachment