Service Request Ticket - # 72427

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2019 04:08 PM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181430[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag 5X008X2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 5X008X2 Location Earth Science Dept/ NS Scanner station, Return to

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E5:15:5B

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jul 02, 2019 10:21 AM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jul 02, 2019 10:21 AM 
Delivered the items with a loaner monitor
20091392[Edit Inv]. They will return it in the fall.
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Katherine Reynoso Jul 01, 2019 01:56 PM 
Bring a monitor for testing.
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Stephanie Magee Jul 01, 2019 01:36 PM 
Beeb called:
Room 158 Old College of Ed. 
7/2 morning at 10
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Katherine Reynoso Jun 27, 2019 02:52 PM 
****This is an outgoing email****
Hi Beeb,

I need some additional information regarding
service request #72427

Description: NEW EQUIP SETUP: OptiPlex 7060
W#20181430[Edit Inv] 

We have your computer ready to be delivered. We've
installed Arc GIS along with the standard image.
If you can contact me with the the time and
location for the delivery, it would be appreciated.

Thank You,
Katherine Reynoso
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Public
Katherine Reynoso Jun 27, 2019 09:39 AM 
Started the reimage on the standup desk
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Megan Thibeault Jun 27, 2019 07:45 AM 
Task reassigned to Katherine Reynoso.
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Tricia Flaherty Jun 25, 2019 03:20 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jun 25, 2019 03:20 PM 
Scanner is on campus but can't be set up in final locale yet.  
Please image with standard image and make Beeb Sinson 
Admin then Arrange for delivery to Beeb until the system 
can be set up with the Scanner( W#20181429[Edit Inv] )
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Robbie Downin Jun 12, 2019 04:08 PM 
NEW EQUIP SETUP: Deliver Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6c to NS **need to get from Beeb Singson
New items: W#20181430[Edit Inv] (computer)
Basic image with Arc GIS 5.2
For use with large format scanner from order #11210
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