Service Request Ticket - # 72431

Service Request Information

CONTACT Name Cloud, Jaime   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2019 09:54 AM
Department Behavioral Sciences Division Phone 89211
Location Email cloudj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160532[Edit Inv] (opens in a new window) Bldg/Room BELL 209
Service Tag Description Apple iMac 27-in with Retina 5K Display #Z0RT
Serial No. D25SR07TGG7V Location Loaner - Robin Smith

CPU Intel Core i5(3.2GHz Quad-core)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; SPSS from StudentTech license

Wired NIC A8:60:B6:14:EB:54


Wireless NIC 28:F0:76:64:A7:20


Bluetooth NIC 28:F0:76:64:A7:21

TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 13, 2019 01:53 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jun 13, 2019 01:53 PM 
she is good to go. Upgrade OS, and re-installed
office to latest version. Also did other necessary
updates on the machine.
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Shina Oladiti Jun 13, 2019 10:04 AM 
Task reassigned to Shina Oladiti.
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Savannah Sharp Voss Jun 13, 2019 09:54 AM 
Computer is taking a super long time to open 
programs.
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