Service Request Ticket - # 72432

Service Request Information

CONTACT Name Whisenhunt, Jake   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2019 10:17 AM
Department Facilities Services Phone 88993
Location Email whisenhj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150335[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HRYS382 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. HRYS382 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2015004715

Wired NIC 64:00:6A:96:CB:A3

TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jun 19, 2019 04:33 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jun 19, 2019 04:33 PM 
Swap complete, task 
completedl
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Reggie Johnson Jun 19, 2019 04:30 PM 
Set up complete 
swapping harddrives
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Reggie Johnson Jun 19, 2019 03:26 PM 
imaging hd on the stand up desk. Will swap once set 
up is complete.
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Megan Thibeault Jun 13, 2019 10:22 AM 
Task reassigned to Reggie Johnson.
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Savannah Sharp Voss Jun 13, 2019 10:17 AM 
Computer in Room 104 is showing the blue screen.
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