Service Request Ticket - # 72438

Service Request Information

CONTACT Name Filimoehala, Sione   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2019 02:17 PM
Department Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20181433[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag 3F6JZW2 Description Latitude 7480 Touch i7-6650U(Dual Core 2.2GHz)
Serial No. 3F6JZW2 Location Free shelf(?)

CPU Intel Core i7-6650U(Dual Core,2.2GHz,4M, 15W, vPro)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC C8:F7:50:7F:EC:1F


Wireless NIC 3C:F0:11:97:A1:E4

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 15, 2019 08:55 AM 
Status changed from (4) On Hold to (5) Completed
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Megan Thibeault Jul 15, 2019 08:55 AM 
Done.
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Megan Thibeault Jun 27, 2019 07:54 AM 
Status changed from (1) Pending to (4) On Hold
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Megan Thibeault Jun 27, 2019 07:54 AM 
W20181433 and W20181432 were given to Sione last
week when he came in.
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Megan Thibeault Jun 19, 2019 09:23 AM 
W20181431 is on hold at my desk until they get
back to WOU
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Megan Thibeault Jun 19, 2019 09:07 AM 
Sione is coming today at 12pm to get his laptop
and dock. He wants to wait on the other dock until
they get back from Salem. He will email me when he
knows when they are coming back to WOU
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Megan Thibeault Jun 18, 2019 08:20 AM 
emailed the user
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Tricia Flaherty Jun 13, 2019 02:17 PM 
This is for W#20181433[Edit Inv] laptop and W#20181432[Edit Inv] dock for Sione 
Filimoehala  at OCOP Salem Office, Oregon Public Universities Council of 
Presidents.& W#20181431[Edit Inv] 2nd dock for use with W#20170471[Edit Inv] LAT5480 
laptop  at OCOP Salem Office.  I will leave equipment and invoice copy on 
Megan's  desk
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