Service Request Ticket - # 72454

Service Request Information

CONTACT Name Killip, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 14, 2019 03:20 PM
Department Creative Arts/Art Phone 88340
Location Email killipl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20150049[Edit Inv] (opens in a new window) Bldg/Room ITC 103
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q707PFY13 Location Lab Station #2

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:62:CA


Wireless NIC AC:29:3A:9F:A2:15


Bluetooth NIC AC:29:3A:9F:A2:16


TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public

Entered by Date Memo
Gino Salazar Jul 08, 2019 02:53 PM
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jul 08, 2019 02:51 PM
forgot to add the loaner i took to them was 20131028[Edit Inv]
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Gino Salazar Jul 08, 2019 08:59 AM
Moved into the lab on third floor of campbell
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Gino Salazar Jul 08, 2019 08:08 AM
Moved it!
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Gino Salazar Jul 01, 2019 02:11 PM
Waiting on this until wednesday
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Gino Salazar Jun 26, 2019 11:50 AM
Computer is almost good, just having issues with software
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Megan Thibeault Jun 19, 2019 10:18 AM
Task reassigned to Gino Salazar.
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Megan Thibeault Jun 17, 2019 06:58 AM
If this is a paid license please update the t
drive to which machines you take it from and where
you put it. 
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Emma Feldman Jun 14, 2019 03:24 PM
The software's called TV Paint. They use it in
conjunction with an access key fob. 
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Emma Feldman Jun 14, 2019 03:20 PM
Hi! 
I talked to Emma about this, but we have a
computer in ITC 103, (or 104 not sure) that has
software on it that we need to make available over
summer break. The computer is WOU #20150049[Edit Inv].  Our
plan was to move it from ITC to the lab in CH 111.
If there's not enough space we can switch it with
one of the imacs that's up there but it should be
ok. We also have more tables downstairs if we need
one. Please let me know if that's possible and if
we can make that happen, hopefully sometime before
6/21.


Thank you!
Laura
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