Service Request Ticket - # 72476

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2019 03:29 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20171144[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag 19TLHP2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. 19TLHP2 Location Hannah Warner
TECHS Submitted by Joseph Tavares Contact jtavares15@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joseph Tavares Jun 17, 2019 03:37 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Joseph Tavares Jun 17, 2019 03:36 PM 
Status changed from (5) Completed to (1) Pending
 Add Attachment
Joseph Tavares Jun 17, 2019 03:34 PM 
Task reassigned to Self Resolved.
 Add Attachment
Joseph Tavares Jun 17, 2019 03:34 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Joseph Tavares Jun 17, 2019 03:34 PM 
User called back and fixed their issue
 Add Attachment
Joseph Tavares Jun 17, 2019 03:29 PM 
gan cant get monitor to work, asked user if it was
plugged in and had power, checked HDMI connection.
**She is here today until 5:00pm**
 Add Attachment