Service Request Ticket

Service Request Information

CONTACT	Name	Danner, Natalie	Date	Jun 18, 2019 08:34 AM
	Department	College of Education	Phone	89248
	Location		Email	dannern@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150623 (opens in a new window)	Bldg/Room	ITC 003
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	D25RT0WDGG7D	Location	PDR room
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.14 (Mojave)	Software	Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2015004715;
	Wired NIC	38:C9:86:47:13:D5
	Wireless NIC	28:F0:76:46:6C:2C
	Bluetooth NIC	28:F0:76:46:6C:2D

TECHS	Submitted by	Stephanie Magee	Contact	smagee15@wou.edu	88925
	Primary Technician		Contact	rjohnson17@wou.edu	88925

Entered by	Date	Memo
Reggie Johnson			Email Public
Entered by	Date	Memo
Joseph Tavares	Jun 26, 2019 04:01 PM	**This is an email** I have moved to Nebraska! If you have questions about: The Early Childhood Studies program, please contact Dr. Cindy Ryan at ryanc@wou.edu The Elementary Licensure program, please contact Dr. Marie LeJeune at lejeunem@wou.edu Thank you.	Add Attachment
Reggie Johnson	Jun 26, 2019 03:52 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Reggie Johnson	Jun 26, 2019 03:52 PM	20150623 is returned. Task complete.	Add Attachment
Reggie Johnson	Jun 24, 2019 04:15 PM	Waiting to return back to RWEC	Add Attachment
Reggie Johnson	Jun 24, 2019 04:14 PM	Darla Campbell is contact 88788	Add Attachment
Reggie Johnson	Jun 24, 2019 04:08 PM	20150623 is re-imaged and set up is complete.	Add Attachment
Reggie Johnson	Jun 24, 2019 08:56 AM	20150623 is being wiped and reimaged at my desk.	Add Attachment
Megan Thibeault	Jun 21, 2019 07:46 AM	Task reassigned to Reggie Johnson.	Add Attachment
Stephanie Magee	Jun 18, 2019 08:34 AM	she's leaving the office open for techs Her machine needs to be wiped, she's leaving WOU	Add Attachment