Service Request Ticket - # 72499

Service Request Information

CONTACT Name Diamond, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2019 12:34 PM
Department VP Academic Affairs/Provost Phone 88361
Location Email diamonde@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Scanner Edit WOU # 20181574[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag Description Brother ImageCenter Desktop Scanner#ADS-2800W
Serial No. U64278A9G273512 Location storage

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public

Entered by Date Memo
Shandelle Plasker Jun 24, 2019 05:08 PM
Status changed from (7) Waiting for Contact to (5) Completed
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Shandelle Plasker Jun 24, 2019 05:08 PM
This has been delivered and setup.
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Shandelle Plasker Jun 20, 2019 10:49 AM
Status changed from (1) Pending to (7) Waiting for Contact
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Shandelle Plasker Jun 20, 2019 10:49 AM
****This is an email****
Hi Emily,

I have received your new scanner. I was 
wondering if you wanted this to be set up 
locally or network? If you want to scan 
straight to your email then you will want it to 
be networked. You can scan it to your desktop 
and attach it to your email if you do not want 
it networked. 

If networked is what you want then you will 
need to contact telecom (8-8010) to make sure 
you have an active jack. 

Thank you,
Shandelle
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Robbie Downin Jun 18, 2019 12:34 PM
NEW EQUIP SETUP: Deliver Brother ImageCenter Desktop Scanner#ADS-2800W	 to APSC 413
New items: W#20181574[Edit Inv] (scanner)
Items will be on inventory counter
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