Service Request Ticket - # 72505

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2019 02:02 PM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181553[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple 27-inch iMac with Retina 5K display #Z0VQ
Serial No. SD25YV0AHJV3X Location PDR

CPU intel i5 (3.0 GHz, 6-Core, 8th GEN)


OS MAC OS X 10.14 (Mojave) Software Microsoft Office from XXXX2018007938

Wired NIC 38:F9:D3:0F:35:6A


Wireless NIC 38:F9:D3:BF:03:8E


Bluetooth NIC 38:F9:D3:C0:39:6F

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Sep 03, 2019 03:43 PM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Sep 03, 2019 03:43 PM 
Setup, admin rights and printers
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Joe Collinsworth Sep 03, 2019 03:43 PM 
Task reassigned to Joe Collinsworth.
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Stephanie Magee Aug 29, 2019 03:04 PM 
Tuesday 9/3
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Stephanie Magee Aug 29, 2019 03:04 PM 
Next at 2 o'clock can set up before then if 
convenient
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Stephanie Magee Aug 29, 2019 02:21 PM 
Needs to be set up tomorrow morning for the new 
hire. 
Tracy said there are no keys for the room 
though?
She doesn't know if someone is able to lend us 
a key for the set up
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Robbie Downin Jun 18, 2019 02:02 PM 
NEW EQUIP SETUP: Deliver Apple 27-inch iMac with Retina 5K display #Z0VQ to Education 235
New items: W#20181553[Edit Inv] (iMac)
New hire setup for Lucas Cordova, hold until 1st week of september
Items will be under inventory counter
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