Service Request Ticket - # 72559

Service Request Information

CONTACT Name Hoobler, Gudrun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 20, 2019 10:18 AM
Department Humanities Division Phone 88715
Location Email hoobleg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130873[Edit Inv] (opens in a new window) Bldg/Room TODD 351
Service Tag 43B9V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43B9V12 Location Gudrun Hoobler

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:8D:BA

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 21, 2019 11:54 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Peter Puettmann Jun 21, 2019 11:54 AM 
done
Add Attachment
Megan Thibeault Jun 21, 2019 07:45 AM 
Task reassigned to Peter Puettmann.
 Add Attachment
Stephanie Magee Jun 20, 2019 10:18 AM 
Gudrun is retiring and needs help moving some 
files onto a jump drive before her computer is 
returned. Very adamant about needing a techs help
Add Attachment