Service Request Ticket - # 72588

Service Request Information

CONTACT Name Zygmont, Zenon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2019 09:53 AM
Department Business/Economics Division Phone 88244
Location Email zygmonz@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121266[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 18GPHX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18GPHX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010,

Wired NIC B8:CA:3A:8E:46:9A

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katherine Reynoso Jun 21, 2019 01:22 PM 
Task reassigned to Self Resolved.
 Add Attachment
Katherine Reynoso Jun 21, 2019 01:22 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Stephanie Magee Jun 21, 2019 10:10 AM 
Telecom looking into network and phone
SR #72572
Add Attachment
Stephanie Magee Jun 21, 2019 09:53 AM 
Zenon recently had his computer/phone moved from a 
downstairs office to his office in West 209. After 
moving them the phone no longer works and his 
computer will not connect to WIFI.
Add Attachment