Service Request Ticket - # 72600

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2019 08:11 AM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170533[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. C02W36XTHV29 Location parts pile

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2017006552;

Wireless NIC 8C:85:90:A8:7E:8F


Bluetooth NIC 8C:85:90:AC:1E:1A

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jun 25, 2019 08:04 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Jun 25, 2019 08:04 AM 
She setup her own Apple ID and installed it.
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Megan Thibeault Jun 24, 2019 08:11 AM 
https://apps.apple.com/us/app/red-hot-timer/id929960914?mt=12
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Megan Thibeault Jun 24, 2019 08:11 AM 
****This is an email****
Hello UCS,

I'd like to download Red Hot Timer to my MacBook
Pro 20170533[Edit Inv]. I believe I have admin rights put I
don't have this piece on file. Please let me know
what the apple id and password is for this machine. 

Thanks for your help,

Tracy Boyson
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