Service Request Ticket - # 72601

Service Request Information

CONTACT Name Malloy, Peggy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2019 08:47 AM
Department The Research Institute Phone 88598
Location Email malloyp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150216[Edit Inv] (opens in a new window) Bldg/Room TODD 248
Service Tag 3SPJ662 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. 3SPJ662 Location Peggy Malloy, TRI

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software Microsoft Desktop Education-(EES) OFFICE for WIN xxxx2015004715; Adobe Acrobat DC (Pro)subscription from XXXX201700006551 serialized desktop OCT2017 SR65344;

Wired NIC F8:CA:B8:1D:5E:C2


Wireless NIC 80:00:0B:D1:6F:1E


Bluetooth NIC 80:00:0B:D1:6F:22

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Jun 24, 2019 10:43 AM 
Status changed from (2) Scheduled to (5) Completed
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Joe Collinsworth Jun 24, 2019 10:43 AM 
fixed it
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Megan Thibeault Jun 24, 2019 09:23 AM 
Task reassigned to Joe Collinsworth.
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Megan Thibeault Jun 24, 2019 09:10 AM 
Task reassigned to Katherine Reynoso.
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Megan Thibeault Jun 24, 2019 08:50 AM 
Status changed from (1) Pending to (2) Scheduled
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Megan Thibeault Jun 24, 2019 08:49 AM 
****This is an email****
Between 10 and 11 or after 230 would be great.
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Megan Thibeault Jun 24, 2019 08:47 AM 
****This is an email****
Hi,

Could someone help me with my headset? It's
plugged in via a USB port, but not working since I
got a new hard drive a few weeks ago.

Computer number 2015-0216.

Thanks.
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