Service Request Ticket - # 72603

Service Request Information

CONTACT Name VanOcker, Kailey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2019 09:27 AM
Department Facilities Services Phone
Location Email vanockerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171093[Edit Inv] (opens in a new window) Bldg/Room PP 119
Service Tag CSFGRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSFGRP2 Location Kevin Thibeault

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:AA:C9

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jun 24, 2019 04:05 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jun 24, 2019 04:05 PM 
Items delivered and set up. They might contact us
if they need extra software.
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Robbie Downin Jun 24, 2019 02:56 PM 
(Computer was W#20171093[Edit Inv] not 2018)
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Katherine Reynoso Jun 24, 2019 01:31 PM 
Imaged finished and ready to be delivered.
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Bradley Karkanen Jun 24, 2019 09:35 AM 
Task reassigned to Katherine Reynoso.
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Robbie Downin Jun 24, 2019 09:27 AM 
NEW EQUIP SETUP: Deliver Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core and Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ to Physical Plant 119
New items: W#20181093[Edit Inv] (computer), W#20171179[Edit Inv] (monitor)
Old items: W#20130708[Edit Inv] (computer), W#20130748[Edit Inv] W#20091044[Edit Inv] (monitors)
They're moving to this position starting tomorrow, so this needs to be finished by end of day.
Items will be on inventory counter
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