Service Request Ticket - # 72609

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2019 11:01 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160415[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3CMXRD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3CMXRD2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:1C:1A:A4

TECHS Submitted by Katherine Reynoso Contact kreynoso15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jun 25, 2019 12:01 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jun 25, 2019 12:01 PM 
completed gave admin rights to Kristen Kreskey
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Joe Collinsworth Jun 25, 2019 08:07 AM 
Task reassigned to Reggie Johnson.
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Megan Thibeault Jun 24, 2019 11:40 AM 
please update inventory
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Katherine Reynoso Jun 24, 2019 11:29 AM 
Contact changed from Faculty/Staff New to Cara Groshong.
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Katherine Reynoso Jun 24, 2019 11:01 AM 
Kristen Kreskey needs to have admin rights on her
computer to access Raiser's Edge program. She is
in 210 in the Cottage.
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