Service Request Ticket

Service Request Information

CONTACT	Name	Visuano, Denise	Date	Jun 24, 2019 12:32 PM
	Department	Strategic Communications & Marketing	Phone	88349
	Location		Email	visuanod@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20130461 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple Mac Pro 3.7GHz Quad-Core Intel Xeon E5
	Serial No.	F5KLT0ATF9VM	Location	PDR
	CPU	3.7GHz Quad-core Intel Xeon E5, 10MB L3
	OS	MAC OS X 10.12 (macOS Sierra)	Software	[TRANSFER: Adobe CS6 Design &Web Prem from P0090067]; Fetch 5.7(free Ed license); Adobe CC201* subscription NamedUser(Denise Visuano) FEB2017
	Wired NIC	70:CD:60:F3:A3:42
	Wired NIC	70:CD:60:F3:A3:45
	Wireless NIC	18:AF:61:B8:48:76
	Bluetooth NIC	18:AF:61:B8:48:77

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	rjohnson17@wou.edu	88925

Entered by	Date	Memo
Reggie Johnson			Email Public
Entered by	Date	Memo
Reggie Johnson	Jun 26, 2019 02:50 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Reggie Johnson	Jun 25, 2019 02:45 PM	Moving rn	Add Attachment
Joseph Tavares	Jun 24, 2019 02:35 PM	**This is an email** Perfect - either day is fine! Best, Denise	Add Attachment
Joseph Tavares	Jun 24, 2019 02:16 PM	**This is an email** Hi Denise, great to hear from you. We'll be able to move your phone on Thursday or Friday of this week. Thanks. -Tom	Add Attachment
Megan Thibeault	Jun 24, 2019 01:29 PM	Task reassigned to Reggie Johnson.	Add Attachment
Megan Thibeault	Jun 24, 2019 01:29 PM	Contact telecom about phone move	Add Attachment
Megan Thibeault	Jun 24, 2019 12:32 PM	this is an email I'd like to make a request to move my computer (20130461) and monitor (20080664) from the Print Shop back to my office in Admin (302C) - and my phone, too. Anytime this week you have available would be fine.	Add Attachment