Service Request Ticket - # 72614

Service Request Information

CONTACT Name Thom, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2019 12:47 PM
Department Writing Center Phone 88259
Location Email thomd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20181551[Edit Inv] (opens in a new window) Bldg/Room APSC 301
Service Tag JM34NV2 Description Dell Chromebook 11 3100 2in1 Touch(N4000,4GB,64GB)
Serial No. JM34NV2 Location Writing Center

CPU Intel Celeron N4100(Quad, up to 2.4GHz,4M Cache, 6W)


OS Chrome OS Software Google Chrome Management Console license, ED UCS2018009182;

Wireless NIC 98:2C:BC:06:B5:49

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jun 26, 2019 03:37 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jun 26, 2019 03:37 PM 
Items delivered.
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Megan Thibeault Jun 24, 2019 01:23 PM 
https://docs.google.com/document/d/12j_u0kcW7xdl3SIN7OSZce-dp98Ve3iGGQdjAyATZ5g/edit?usp=sharing
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Megan Thibeault Jun 24, 2019 01:22 PM 
Task reassigned to Katherine Reynoso.
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Robbie Downin Jun 24, 2019 12:47 PM 
Task reassigned to UCS Tech.
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Robbie Downin Jun 24, 2019 12:47 PM 
NEW EQUIP SETUP: Deliver 2 Dell Chromebooks 11 3100 2in1 Touch(N4000,4GB,64GB) to APSC 301 [order #10896]
New items: W#20181551[Edit Inv] W#20181552[Edit Inv] (chromebooks)
Items will be on inventory counter
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