Service Request Ticket - # 72633

Service Request Information

CONTACT Name Alapai, Valerie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2019 04:16 PM
Department Financial Aid Phone 88684
Location Email alapaiv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20181530[Edit Inv] (opens in a new window) Bldg/Room AD 310
Service Tag Description Brother Wireless Color Compact Desktop Scanner, ADS 1700W Brother Wireless Color Compact Desktop Scanner #ADS-1700W
Serial No. U65200A9X113465 Location Valerie Alapai, Financial Aid Counselor
TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jul 18, 2019 12:04 PM 
Status changed from (2) Scheduled to (5) Completed
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Shandelle Plasker Jul 18, 2019 12:04 PM 
This has been setup.
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Shandelle Plasker Jul 15, 2019 08:41 AM 
****This is an email****
Hi Valerie,

I was wondering if we could set up a time to 
set up your new scanner.


Thank you,
Shandelle
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Shandelle Plasker Jul 01, 2019 10:13 AM 
****This is an email****
Hi Valerie,

I see that you have available today at 8-12/1-
4. I was wondering if 1:30 would be a good time 
to stop by to install the new scanner.


Shandelle
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Megan Thibeault Jun 28, 2019 08:45 AM 
Status changed from (1) Pending to (2) Scheduled
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Megan Thibeault Jun 28, 2019 08:45 AM 
8-12/1-4 Monday July 1st
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Tricia Flaherty Jun 27, 2019 10:36 AM 
Task reassigned to Shandelle Pepper.
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Katherine Reynoso Jun 26, 2019 04:34 PM 
Task reassigned to UCS Tech.
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Katherine Reynoso Jun 26, 2019 04:33 PM 
****This is an outgoing email****
Hi Valerie,

I need some additional information regarding
service request #72633

Description: SCANNER SETUP: Brother Wireless
Scanner W#20181530[Edit Inv] to Admin 310 for V. Alapai

We have your scanner ready for setup. If you can
contact us with a suitable time to deliver these
items it would be appreciated.

Thank You,
Katherine Reynoso
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Public
Robbie Downin Jun 24, 2019 04:16 PM 
NEW EQUIP SETUP: Deliver Brother Wireless Color Compact Desktop Scanner, ADS 1700W 	 Brother Wire to Admin 310 [order #10993]
New items: W#20181530[Edit Inv] (scanner), USB 3.0 to Micro Type-B 3ft cable
USB setup, for use with W#20141185[Edit Inv]
Items will be on inventory counter
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