Service Request Ticket - # 72640

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 25, 2019 08:01 AM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20170321[Edit Inv] (opens in a new window) Bldg/Room HWC Lobby
Service Tag Description Xerox Phaser 3260/DNI Monochrome Laser Printer
Serial No. K8A249210 Location Front Desk

Model 3260/DNI Hostname hw-sweats
Notes up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack; IP ADDRESS:140.211.78.63 Ink/Toner Refill Standard Capacity Print Cartridge: 1,500 pages** 106R02775 High Capacity Print Cartridge: 3,000 pages** 106R02777 Drum Cartridge: 10,000 pages*** 101R00474

Wired NIC 9C:93:4E:3B:9F:69

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jul 05, 2019 11:43 AM 
Status changed from (3) Order in Process to (5) Completed
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Shandelle Plasker Jul 05, 2019 11:43 AM 
Drum Cartridge has been delivered and installed.
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Shandelle Plasker Jun 25, 2019 08:22 AM 
Status changed from (1) Pending to (3) Order in Process
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Shandelle Plasker Jun 25, 2019 08:22 AM 
Called and let Rip know that this part has been 
ordered.
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Shandelle Plasker Jun 25, 2019 08:06 AM 
Needs new drum cartridge. This is apart of 
maintenance. Ordering it now.
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Shandelle Plasker Jun 25, 2019 08:06 AM 
WOU# is 20170321[Edit Inv]
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Megan Thibeault Jun 25, 2019 08:02 AM 
****This is an email****
Rip,

SR72640 has been created for this. Can you double
check the W# for me please?

Thanks,
Megan
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Megan Thibeault Jun 25, 2019 08:01 AM 
****This is an email****
Printer Xerox Phaser 3260 W20160972 has a blinking
red error indicator light. Please repair if
possible. Thank you.

Location in the Peter Courtney Health and Wellness
Center front desk
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