Service Request Ticket - # 72685

Service Request Information

CONTACT Name Vasas, Dona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 26, 2019 01:44 PM
Department Business Services Phone 88172
Location Email vasasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170858[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag GQ04VN2 Description Latitude 7390 2in1 i7-8650U 13.3 FHD touch Display
Serial No. GQ04VN2 Location PDR

CPU Intel Core i7-8650U(Quad,8M Cache,1.9GHz,15W,vPro)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wireless NIC 74:70:FD:77:B6:B3


Bluetooth NIC 74:70:FD:77:B6:B7


AUX NIC 10:65:30:BE:22:7B

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact mcevilld@wou.edu 88507

Tracking

Entered by Date Memo
Dave McEvilly
Email

Public
Entered by Date Memo
Dave McEvilly Jun 01, 2020 12:58 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jun 27, 2019 09:43 AM 
Task reassigned to Davy Boy McEvilly.
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Gino Salazar Jun 27, 2019 09:43 AM 
Crystal Reports was having issues so we downloaded it 
again but after we changed compatibility settings it broke 
duo when trying to get into portal
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Megan Thibeault Jun 26, 2019 03:12 PM 
Task reassigned to Gino Salazar.
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Megan Thibeault Jun 26, 2019 01:44 PM 
T:\Crystal Reports\Crystal Reports 11
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