Service Request Ticket - # 72714

Service Request Information

CONTACT Name Holman-Kidd, Hilary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 27, 2019 01:00 PM
Department VP Academic Affairs/Provost Phone 88271
Location Email holmankh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181579[Edit Inv] (opens in a new window) Bldg/Room AD
Service Tag Description Apple 27-inch iMac with Retina 5K display #Z0VQ
Serial No. D25YW0KAJV3X Location Student worker

CPU intel i5 (3.0 GHz, 6-Core, 8th GEN)


OS MAC OS X 10.14 (Mojave) Software Microsoft Office from XXXX2018007938

Wired NIC 38:F9:D3:0E:36:5A


Wireless NIC 38:F9:D3:B8:E9:82


Bluetooth NIC 38:F9:D3:B8:7D:98

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jul 02, 2019 04:12 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jul 02, 2019 04:12 PM 
Delivered and setup!
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Stephanie Magee Jul 02, 2019 01:37 PM 
Hilary is available until 4pm today 7/2
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Gino Salazar Jul 01, 2019 02:57 PM 
Or contact her
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Gino Salazar Jul 01, 2019 08:06 AM 
Imaging process is done, will deliver later today
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Megan Thibeault Jun 28, 2019 07:48 AM 
Task reassigned to Gino Salazar.
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Robbie Downin Jun 27, 2019 01:00 PM 
NEW EQUIP SETUP: Deliver Apple 27-inch iMac with Retina 5K display #Z0VQ to Admin 202
New items: W#20181579[Edit Inv] (iMac)
Old items: W#20131026[Edit Inv] (computer), W#20130944[Edit Inv] (monitor)
Items will be on inventory counter
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