Service Request Ticket - # 72720

Service Request Information

CONTACT Name Asay, Alyssa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 27, 2019 02:28 PM
Department Athletics Phone 88251
Location Email asaya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160933[Edit Inv] (opens in a new window) Bldg/Room NPE 106
Service Tag 155XKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 155XKH2 Location Alysaa Asay, Head Athletic Trainer

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:0B:7E

TECHS Submitted by Reggie Johnson Contact rjohnson17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jun 28, 2019 03:38 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jun 28, 2019 03:38 PM 
Task completed
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Reggie Johnson Jun 28, 2019 02:27 PM 
Swapped monitor 
20120180[Edit Inv], returned 
20160933[Edit Inv] to her 
office and returned 
her files back to her 
profile.
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Reggie Johnson Jun 28, 2019 02:10 PM 
cpu is re-imaged and set up is completed. Returning to 
NPE 106 office.
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Reggie Johnson Jun 28, 2019 10:42 AM 
Currently re-imaging
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