Service Request Ticket - # 72791

Service Request Information

CONTACT Name Schachter, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 03, 2019 09:52 AM
Department Advancement & Foundation Phone
Location Email schachterl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160962[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 156YKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 156YKH2 Location PDR 2023 Giveaway

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:45:DE:6E

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jul 03, 2019 03:58 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jul 03, 2019 01:05 PM 
reinstalled flash and rebooted the browser. Task 
completed.
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Megan Thibeault Jul 03, 2019 11:04 AM 
Task reassigned to Reggie Johnson.
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Megan Thibeault Jul 03, 2019 11:03 AM 
Update inventory
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Stephanie Magee Jul 03, 2019 09:52 AM 
When I click the link within Vendini to Update, 
I get this:

 

https://www.adobe.com/404.html
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Capture.PNG
Stephanie Magee Jul 03, 2019 09:52 AM 
****This is an email****
I am in the process of bringing ticketing and 
ticket sales online for our shows using Vendini 
and TicketAgent. I just got off a training and 
found out that I need to have my flashplayer 
updated to ver 9.0, and for some reason my 
computer is not liking it when I click the link 
from Vendini to do that. Can you help with 
that?
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