Service Request Ticket - # 72803

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 03, 2019 11:19 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140201[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch #Z0PF
Serial No. D25N712NF8J9 Location PDR 2023 Giveaway

CPU Intel Core i5(3.2GHz, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0095171, Apple Logic Studio(Logic Pro X) renewal on P0095256, Finale 2014c site license on P0095335

Wired NIC 0C:4D:E9:B8:DA:86


Wireless NIC 88:63:DF:A5:03:C3


Bluetooth NIC 88:63:DF:A5:03:C4

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Jul 24, 2019 08:25 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Jul 24, 2019 08:25 AM 
Checked and sophos says it's fine now
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Megan Thibeault Jul 24, 2019 07:57 AM 
Not sure whats going on with this one
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Megan Thibeault Jul 24, 2019 07:56 AM 
Task reassigned to Joe Collinsworth.
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Joe Collinsworth Jul 03, 2019 04:31 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jul 03, 2019 11:19 AM 
Sophos Real time protection is disabled.
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