Service Request Ticket - # 72807

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 03, 2019 12:39 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20181203[Edit Inv] (opens in a new window) Bldg/Room HL 102
Service Tag BJHF3S2 Description Dell Wyse 5030 PCoiP Zero Client 32MB (256Mb)FLASH
Serial No. BJHF3S2 Location HL102 Study Room replacement

CPU Unknown


OS Unknown Software Microsoft VDA subscription from UCS2018009009, VMWare Academic Horizon Enterprise and SSA licensing from previous TC these are replacing;

Wired NIC D8:9E:F3:E5:5A:AE

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jul 15, 2019 04:48 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jul 05, 2019 09:40 AM 
TC and Monitor installed. 20070571[Edit Inv], 20100941[Edit Inv] location 
updated in inventory, going to PDR. Task completed
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Megan Thibeault Jul 05, 2019 08:08 AM 
Task reassigned to Reggie Johnson.
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Robbie Downin Jul 03, 2019 12:39 PM 
This was an odd-one-out in from the HL study rooms since it's the only one with a thin client replacement.
W#20181203[Edit Inv] W#20181284[Edit Inv]
These will be out in the hallway, they're the last of the items from that massive batch.
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