Service Request Ticket - # 72898

Service Request Information

CONTACT Name Schowalter, Dana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 10, 2019 10:40 AM
Department Humanities Division Phone 89240
Location Email schowalterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141099[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2TZNV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 2TZNV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D4:55:25

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jul 10, 2019 02:48 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jul 10, 2019 02:48 PM 
done
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Megan Thibeault Jul 10, 2019 11:46 AM 
Task reassigned to Peter Puettmann.
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Stephanie Magee Jul 10, 2019 10:40 AM 
Computer in Hss 111 will not play videos from 
Youtube, Powerpoint, or already downloaded videos  
at all. There is a class in this room till 12:30. 
Error reads: Error in video can not play video
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