Service Request Ticket - # 72901

Service Request Information

CONTACT Name Buncal, Ermie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 10, 2019 11:32 AM
Department Business/Economics Division Phone 88799
Location Email buncale@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171086[Edit Inv] (opens in a new window) Bldg/Room MA 106
Service Tag CSLDRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSLDRP2 Location Neng Yang, Asst VP of Int'l Ed&Development

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; ADOBE CC20** NAMED USER License MAY2019 order#11227 ;

Wired NIC D8:9E:F3:4B:A9:32

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jul 15, 2019 04:53 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jul 11, 2019 08:25 AM 
connected printer and added admin rights for buncalea. 
Task completed
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Megan Thibeault Jul 10, 2019 11:46 AM 
Task reassigned to Reggie Johnson.
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Stephanie Magee Jul 10, 2019 11:32 AM 
Printer: 20170599[Edit Inv]
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Stephanie Magee Jul 10, 2019 11:32 AM 
Ermie called for Neng Yang, who needs help 
connect a usb based printer to his computer. 
The computer is not reading the USB. 
Ermie and Neng also need Ermie to have Admin 
rights on Neng's computer.
 
Neng Yang's Office Maske 106
Ex. 88590
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