Service Request Ticket - # 72911

Service Request Information

CONTACT Name Keen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 10, 2019 05:40 PM
Department College of Education Phone 88052
Location Email keenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160127[Edit Inv] (opens in a new window) Bldg/Room RWEC 120
Service Tag 20FWPD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 20FWPD2 Location Beth Jones

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER from W#20101153- Techsmith Camtasia Studio Acad v7.1 from VISA2011003000

Wired NIC 18:66:DA:1B:D1:74

TECHS Submitted by Joseph Tavares Contact jtavares15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jul 15, 2019 04:47 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Reggie Johnson Jul 12, 2019 08:18 AM 
moved cpu and monitor.
 Add Attachment
Peter Puettmann Jul 12, 2019 08:05 AM 
Task reassigned to Reggie Johnson.
 Add Attachment
Megan Thibeault Jul 11, 2019 07:48 AM 
Task reassigned to Peter Puettmann.
 Add Attachment
Megan Thibeault Jul 11, 2019 07:48 AM 
Make sure to update inventory
 Add Attachment
Joseph Tavares Jul 10, 2019 05:40 PM 
****This is an email****

Hello UCS,

I need a work request to have computer (20160127) and monitor (20160151) moved from one 
station to another in RWEC 120.

Beth Jones has put in a request to have her computer moved from RWEC 120  to RWEC 115, the 
request above needs to be done after her computer has been moved. I believe it is scheduled 
for tomorrow.

Thank you
Jenn
 Add Attachment