Service Request Ticket - # 72932

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2019 03:00 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20120267[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. 200SL703941 Location Going to PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:A0:FA:78

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jul 15, 2019 12:10 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jul 12, 2019 04:36 PM 
Just plugged in the monitor it was unplugged a little 
bit.
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Reggie Johnson Jul 12, 2019 04:06 PM 
Task reassigned to Reggie Johnson.
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Stephanie Magee Jul 12, 2019 03:00 PM 
****This is an email****
Good Afternoon UCS,

We noticed one of the computer isn't working in 
MNB 110 computer lab.   (Not a rush.)

Monitor:  20121030[Edit Inv]
WYSE:    20120267[Edit Inv]

It's in the front row, left side, two over from 
the center isle.  It's labeled:  Not Working on 
the monitor with a sticky note.

Thank you,
Sharon
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