Service Request Ticket - # 72945

Service Request Information

CONTACT Name Gaspar, Natasha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 15, 2019 11:58 AM
Department Athletics Phone 8-9249
Location Email gasparn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180539[Edit Inv] (opens in a new window) Bldg/Room NPE
Service Tag HVX57S2 Description Dell Latitude 3190 11.6in HD, Intel Celeron N4100
Serial No. HVX57S2 Location Athletics Ticketing Laptop #1

CPU Intel Celeron N4100(Quad, up to 2.4GHz,4M Cache, 6W)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wireless NIC E4:B9:7A:87:AF:0E


Bluetooth NIC 1C:1B:B5:53:F7:8C

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jul 15, 2019 03:29 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jul 15, 2019 03:29 PM 
She's good
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Megan Thibeault Jul 15, 2019 03:08 PM 
Task reassigned to Gino Salazar.
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Stephanie Magee Jul 15, 2019 12:12 PM 
Hardwired in for login?
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Stephanie Magee Jul 15, 2019 11:58 AM 
Natasha cannot log into her computer.
Error message:
domain isn't available, her credentials were 
not accepted. 
NPE 115
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