Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Jul 19, 2019 11:18 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20140239 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	9YNXS12	Description	Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
	Serial No.	9YNXS12	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)
	OS	Windows 10 Enterprise 64bit	Software	Microsoft Office Pro Plus 2013 downgraded to 2010 from P0095171 StarBoard v9.5 TurningPointInstall v5.3.1
	Wired NIC	34:17:EB:BB:1B:64

TECHS	Submitted by	Bradley Karkanen	Contact	bkarkanen16@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Jul 23, 2019 03:39 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Jul 23, 2019 03:39 PM	done	Add Attachment
Peter Puettmann	Jul 23, 2019 08:06 AM	started process. should be done today.	Add Attachment
Reggie Johnson	Jul 22, 2019 11:27 AM	Task reassigned to Peter Puettmann.	Add Attachment
Reggie Johnson	Jul 19, 2019 11:52 AM	Task reassigned to Reggie Johnson.	Add Attachment
Bradley Karkanen	Jul 19, 2019 11:20 AM	I don't see any spacial software on it other then Starboard	Add Attachment
Bradley Karkanen	Jul 19, 2019 11:18 AM	Room open 7/3-7/31	Add Attachment