Service Request Ticket - # 73045

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2019 10:27 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150452[Edit Inv] (opens in a new window) Bldg/Room RWEC 215
Service Tag 258JFB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 258JFB2 Location Dean's Conference Room Instructor's Station

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2015004715

Wired NIC 18:66:DA:02:AE:AF

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jul 25, 2019 01:23 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jul 25, 2019 01:23 PM 
Put original computer inside.
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Katherine Reynoso Jul 23, 2019 11:37 AM 
Finished reimage. I will either replace loaner with original later today or tomorrow morning.
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Bradley Karkanen Jul 23, 2019 10:27 AM 
Computer had a blinking power light we are doing 
testing and then going to reimage it to Win 10. We 
put 20141103[Edit Inv] in place as a loaner.
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