Service Request Ticket - # 73050

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2019 11:01 AM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160539[Edit Inv] (opens in a new window) Bldg/Room DFSC 105
Service Tag HB5WMD2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HB5WMD2 Location Smart Classroom Instructor Station, DFSC105

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2016005511; ADDED JAN2018- Leica Application Suite EZ v3.4 for use with microscope/camera W#20170516;

Wired NIC 48:4D:7E:D3:97:24

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jul 23, 2019 03:11 PM 
Status changed from (2) Scheduled to (5) Completed
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Katherine Reynoso Jul 23, 2019 03:11 PM 
Finished the installation on three computers and 
the instructor station.
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Katherine Reynoso Jul 23, 2019 11:38 AM 
Status changed from (1) Pending to (2) Scheduled
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Katherine Reynoso Jul 23, 2019 11:31 AM 
****This is an outgoing email****
Hi Julie,

I need some additional information regarding service request #73050

Description: *7/23 after 12pm*  Install Vernier Logger Lite V 1.9.4

I'm Katherine from UCS. I understand that you want Logger Lite installed on four machines. I can come by at 2PM today (7/23). Are you still at NS 121 or have you moved your office? If you can contact me at this email or call our front desk at 503-838-8925.

Thank You,
Katherine Reynoso
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Megan Thibeault Jul 23, 2019 11:06 AM 
Task reassigned to Katherine Reynoso.
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Stephanie Magee Jul 23, 2019 11:01 AM 
Four computers need Logger Lite installed:
#20160539[Edit Inv]
#20120959[Edit Inv]
#20120960[Edit Inv]
#20120961[Edit Inv]
Time frame: Anytime after 12 pm on 7/23-- to be 
completed by 10am on 7/24
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