Service Request Ticket - # 73095

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 25, 2019 11:43 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161000[Edit Inv] (opens in a new window) Bldg/Room WEL 207
Service Tag 157YKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 157YKH2 Location General Office

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 50:9A:4C:46:0D:A2

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact franklinb@wou.edu 89267

Tracking

Entered by Date Memo
Brittany Franklin
Email

Public
Entered by Date Memo
Brittany Franklin Jul 26, 2019 10:50 AM 
Status changed from (1) Pending to (5) Completed
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Brittany Franklin Jul 26, 2019 10:50 AM 
Alerts are all gone from Sophos Central :)
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Katherine Reynoso Jul 26, 2019 10:29 AM 
Task reassigned to Brittany Newman.
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Katherine Reynoso Jul 26, 2019 10:29 AM 
Finished reinstall.
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Katherine Reynoso Jul 26, 2019 09:29 AM 
Task reassigned to Katherine Reynoso.
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Brittany Franklin Jul 25, 2019 11:43 AM 
Sophos is missing services, will need to be reinstalled.
Tamper Protection Code: 972016900186
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