Service Request Ticket - # 73107

Service Request Information

CONTACT Name Lin, Chien-Chun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2019 11:33 AM
Department Deaf Studies and Professional Studies Phone 89305
Location Email linc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130551[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MM334JDV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0092993, TRANSFER to W#20180641 SR#_ SPSS v21 for MAC upgraded to SPSS v23 for MAC Aug2015 SR(from Student Tech Site license), Adobe Acrobat Pro 10 for MAC

Wired NIC 68:5B:35:B2:7B:45


Wireless NIC 60:03:08:EB:AA:FE


Bluetooth NIC 60:03:08:EB:AA:FF

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jul 29, 2019 11:29 AM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Jul 29, 2019 11:29 AM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Jul 26, 2019 03:15 PM 
returned, charger back in drawer
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Stephanie Magee Jul 26, 2019 11:33 AM 
Borrowed a charger for the day, she left hers at 
home. 
Will return before 5pm
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