Service Request Ticket - # 73110

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2019 01:40 PM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150252[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag C8NS362 Description Dell Latitude E7250 (i5-5300U, 8GB RAM 256HD)
Serial No. C8NS362 Location PDR 2023 Giveaway

CPU Intel Core i5-5300U(Dual Core, 2.3GHz, 3M, 15W)


OS Windows 10 Enterprise 64bit Software Microsoft Desktop Ed license XXXX2015004715

Wired NIC 20:47:47:EE:D8:DF


Wireless NIC DC:53:60:6E:FB:E0


Bluetooth NIC DC:53:60:6E:FB:E4

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Aug 06, 2019 03:49 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Aug 06, 2019 03:49 PM 
delivered
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Peter Puettmann Aug 06, 2019 09:42 AM 
called back. ready whenever
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Shandelle Plasker Aug 06, 2019 08:13 AM 
Task reassigned to Peter Puettmann.
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Robbie Downin Aug 05, 2019 04:02 PM 
Status changed from (5) Completed to (1) Pending
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Robbie Downin Aug 05, 2019 04:02 PM 
Status changed from (5) Completed to (1) Pending
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Robbie Downin Aug 05, 2019 04:02 PM 
Chelle requested some loaner items, so I've prepped loaner W#20140931[Edit Inv] and a keyboard & mouse to be brought over.
Loaner items are on inventory counter
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Tricia Flaherty Aug 05, 2019 03:56 PM 
laptop W#20150252[Edit Inv]
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Joe Collinsworth Jul 26, 2019 02:49 PM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Jul 26, 2019 02:20 PM 
Changed admin rights
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Joe Collinsworth Jul 26, 2019 01:44 PM 
Task reassigned to Joe Collinsworth.
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Stephanie Magee Jul 26, 2019 01:40 PM 
Chelle Batchelor will be using Dr. McKiel's old 
office in room 206C of the library. Could you 
switch the laptop and other devices in that 
office from Allen McKiel to Chelle Batchelor? 
Thanks you!
Nora
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