Service Request Ticket - # 73130

Service Request Information

CONTACT Name Flora, Peter   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2019 04:12 PM
Department Disability Access Services Phone 88250
Location Email florap@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150644[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MRV0V4DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education license allows install of Office 201* for MAC and above XXXX2015004715;

Wired NIC 38:C9:86:53:5A:D7


Wireless NIC A4:D1:8C:63:EC:DE


Bluetooth NIC A4:D1:8C:63:EC:DF

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Jul 31, 2019 11:29 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Jul 31, 2019 11:29 AM 
Task reassigned to Joe Collinsworth.
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Gino Salazar Jul 31, 2019 08:54 AM 
Sending email!
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Joe Collinsworth Jul 30, 2019 04:58 PM 
Ready to deliver
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Joe Collinsworth Jul 30, 2019 04:23 PM 
Setting up
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Tricia Flaherty Jul 30, 2019 04:13 PM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Jul 30, 2019 04:13 PM 
This request is coming from Judy Vanderburg in HR and she 
has asked that we get Peter a laptop to use immediately( he 
no longer has access to the laptop he was using under 
ODS)
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Tricia Flaherty Jul 30, 2019 04:12 PM 
I have a laptop W#20150644[Edit Inv] that I am making a loaner 
that needs to be SETUP for temporary use by Peter 
Flora, Lead Interpreter.  The Staff/ Faculty Interpreter 
positions  have been moved from ODS to HR and are 
NEW POSITIONS in HR that will get NEW laptops.  They 
will be located in RWEC( no office indicated yet) the best 
way to contact Peter Flora if not answering email is 
through Chrys Burcham burchamc@wou.edu 8-89343.   
I have temporarily made that Peter's # until he gets 
assigned his own room and Phone #.  He is in need of a 
laptop imeediately so p[lease do this loaner ASAP and let 
him know a NEW laptop is on order for his new position 
and also for one other interpreter( Ben Cavaletto 
RWEC158)
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