Service Request Ticket - # 73132

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2019 05:01 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190142[Edit Inv] (opens in a new window) Bldg/Room BELL 334
Service Tag 21684Y2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 21684Y2 Location HSS334 Smart Classroom Instructor Upgrade

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC 54:BF:64:A2:09:50

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact swakita14@wou.edu 88925

Tracking

Entered by Date Memo
Shion Wakita
Email

Public
Entered by Date Memo
Shion Wakita Sep 06, 2019 11:29 AM 
Status changed from (1) Pending to (5) Completed
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Shion Wakita Sep 06, 2019 11:29 AM 
NS122 PC (W#20190143) installed
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Shion Wakita Sep 05, 2019 08:05 AM 
PC's for HSS334(W#20190142) & NS215(W#20190144) 
installed in the instructor's station
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Peter Puettmann Sep 05, 2019 08:00 AM 
Task reassigned to Shion Wakita.
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Peter Puettmann Sep 03, 2019 09:52 AM 
These should be done with everything! Stacked on the left
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Peter Puettmann Aug 26, 2019 07:51 AM 
after image setup on left side of desk
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Peter Puettmann Aug 22, 2019 04:20 PM 
imaging
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Gino Salazar Aug 22, 2019 03:55 PM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Aug 22, 2019 03:45 PM 
Task reassigned to Gino Salazar.
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Megan Thibeault Aug 22, 2019 03:05 PM 
Task reassigned to Peter Puettmann.
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Robbie Downin Jul 30, 2019 05:01 PM 
NEW EQUIP SETUP: Image 3 Dell OptiPlex 7060 SFF desktops, i5-8500 3Ghz 6core for HSS334, NS122, and NS215
New items: W#20190142[Edit Inv] W#20190143[Edit Inv] W#20190144[Edit Inv] (computers)
Instructor station images
When finished bring them to me/leave them on the back inventory counter
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