Service Request Ticket

Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	Jul 31, 2019 11:16 AM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160415 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	3CMXRD2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	3CMXRD2	Location	PDR
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511
	Wired NIC	18:66:DA:1C:1A:A4

TECHS	Submitted by	Stephanie Magee	Contact	smagee15@wou.edu	88925
	Primary Technician		Contact	jcollinsworth17@wou.edu	88925

Entered by	Date	Memo
Joe Collinsworth			Email Public
Entered by	Date	Memo
Joe Collinsworth	Jul 31, 2019 01:38 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Joe Collinsworth	Jul 31, 2019 01:38 PM	Task reassigned to Joe Collinsworth.	Add Attachment
Joe Collinsworth	Jul 31, 2019 01:38 PM	Added her email on the printer and it worked	Add Attachment
Stephanie Magee	Jul 31, 2019 11:18 AM	**This is an email** The printer has a WOU sticker with the number 33632 and a RICOH sticker with the number 13937902. I'm in my office all day except from 12-1 today and any time except 11-3 tomorrow. Thanks,	Add Attachment
Stephanie Magee	Jul 31, 2019 11:17 AM	Contact Info: Kristen Kreskey Cot 219 89451 kreskeyk@wou.edu V00369442	Add Attachment Public
Stephanie Magee	Jul 31, 2019 11:16 AM	Kristen would like her email added to the scanners in her office so she no longer has to type it in every time. UA-Daisy on Krusty	Add Attachment