Service Request Ticket - # 73138

Service Request Information

CONTACT Name Vanderburg, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 01, 2019 09:17 AM
Department Human Resources Phone 88131
Location Email vanderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20171226[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 404M4Q2 Description Dell Latitude 7290 12.6-inch ultrabook
Serial No. 404M4Q2 Location Loaner|| Ready to go, on shelf

CPU Intel Core i5-7300U 7th Gen (Dual Core, 2.60Gz, 3MB)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC 10:65:30:47:AF:25


Wireless NIC 14:4F:8A:5D:F8:95


Bluetooth NIC 14:4F:8A:5D:F8:99

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Aug 01, 2019 11:28 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Aug 01, 2019 11:28 AM 
Task reassigned to Joe Collinsworth.
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Joe Collinsworth Aug 01, 2019 10:51 AM 
delivered
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Joe Collinsworth Aug 01, 2019 09:51 AM 
imaging
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Robbie Downin Aug 01, 2019 09:17 AM 
NEW EQUIP SETUP: Deliver Dell Latitude 7290 12.6-inch ultrabook to Admin 205
New items: W#20171226[Edit Inv] (laptop)
Old items: W#20091093[Edit Inv] (laptop)
This will be the HR General Office 2nd floor laptop
Needed for travel ASAP (before friday)
Items will be on inventory counter
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