Service Request Ticket

Service Request Information

CONTACT	Name	Horsey, Trina	Date	Aug 01, 2019 09:43 AM
	Department	University Housing	Phone	88658
	Location		Email	horseyt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140880 (opens in a new window)	Bldg/Room	WEL 228
	Service Tag		Description	Xerox Phaser 3320/DNI Monochrome Laser Printer
	Serial No.	LA2281376	Location	VP Finance Assistant Office
	Model	3320/DNI	Hostname	vp-team
	Notes	1200dpi x 1200dpi (B&W), 300sheet(s) Capacity / Legal (8.5 in x 14 in, USB Type B, RJ-45, Wireless / 128MB Installed RAM / 384MB Maximum RAM / 1 Year Warranty, up to 37 ppm and a first-page-out time as fast as 6.5 seconds, duplexing, 80,000 page duty cycle; ALSO on P0097921 Xerox 520-Sheet Feeder #497N01412	Ink/Toner Refill	Xerox Black Standard Capacity Toner Cartridge mfg# 106R02305, Black High Capacity Toner Cartridge mfg# 106R02307
	Wired NIC	9C:93:4E:5D:13:16

TECHS	Submitted by	Shandelle Plasker	Contact	peppers@wou.edu	88956
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Aug 20, 2019 08:40 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Aug 20, 2019 08:40 AM	All printers have been returned. Emailed Trina for the rental charge.	Add Attachment
Shandelle Plasker	Aug 07, 2019 03:16 PM	Status changed from (4) On Hold to (1) Pending	Add Attachment
Shandelle Plasker	Aug 07, 2019 03:16 PM	WOU#20140880 has been returned.	Add Attachment
Shandelle Plasker	Aug 01, 2019 09:46 AM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Shandelle Plasker	Aug 01, 2019 09:45 AM	Task reassigned to Shandelle Pepper.	Add Attachment
Shandelle Plasker	Aug 01, 2019 09:43 AM	WOU#20140880 (Phaser 3320) Page Count:50822 Toner: 67% WOU#20101525 (Phaser 3260) Page count: 3278 Toner: 100% WOU#20120837 (Phaser 3250) Page Count: 2275 Toner: 76%	Add Attachment