Service Request Ticket - # 73157

Service Request Information

CONTACT Name Vanderburg, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 01, 2019 04:09 PM
Department Human Resources Phone 88131
Location Email vanderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20171226[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 404M4Q2 Description Dell Latitude 7290 12.6-inch ultrabook
Serial No. 404M4Q2 Location Loaner|| Ready to go, on shelf

CPU Intel Core i5-7300U 7th Gen (Dual Core, 2.60Gz, 3MB)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC 10:65:30:47:AF:25


Wireless NIC 14:4F:8A:5D:F8:95


Bluetooth NIC 14:4F:8A:5D:F8:99

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Aug 05, 2019 08:00 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Aug 05, 2019 08:00 AM 
done
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Stephanie Magee Aug 01, 2019 04:09 PM 
****This is an email****
Good Afternoon,

I had a new laptop delivered today from UCS and 
it is not completely setup.  Can someone help 
me setup my email, outlook and remote access 
before Friday at 5pm.  I am traveling on 
University business and would like to use this 
laptop. 

Thank you,
Judy
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