Service Request Ticket - # 73163

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 02, 2019 10:39 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20190141[Edit Inv] (opens in a new window) Bldg/Room SHCC 102
Service Tag Description Xerox VersaLink B600/DN Monochrome Laser Printer
Serial No. S9XA372631 Location SHCC Medical Assistant Station

Model B600/DN Hostname ambien.wou.edu
Notes LED monochrome printer, Duplex/Automatic Two-Sided Printing, Up to 58PPM,Customizable, capacitive 5in color touchscreen, 1.05GHz Dual Core w/ 2GB of memory standard,Standard 700-sheet paper capacity(includes Tray 1 up to 550 sheets and 150-sheet Bypass Tray), Up to 1200x1200 dpi, A4/Legal Maximum Print Size: 8.5 x 14in & Minimum Print Size: 3 x 5in, Recommended Monthly Print Volume: Up to 20,000 pages, Connect via Ethernet 10/100/1000 Base-T & high-speed USB 3.0 Includes: Black Standard Capacity Toner Cartridge &Dimensions (WxDxH): 16.8 x 118.3 x 17.5in.; Weight: 49.2 lb; IP ADDRESS:140.211.64.72 Ink/Toner Refill

Wired NIC 9C:93:4E:88:A6:CF

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Aug 07, 2019 02:47 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Aug 07, 2019 02:47 PM 
This has been set up and delivered.
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Shandelle Plasker Aug 07, 2019 09:39 AM 
****This is an email****
Hi Paul,

Can you give IP 140.211.64.72 this mac address 
9C:93:4E:88:A6:CF

It's replacing the one installed right now.

WOU#20190141[Edit Inv]

Thank you,
Shandelle
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Shandelle Plasker Aug 07, 2019 09:26 AM 
This machine is replacing 20130058[Edit Inv]
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Robbie Downin Aug 02, 2019 10:39 AM 
PRINTER SETUP: Deliver Xerox VersaLink B600/DN Monochrome Laser to SHCC (unk TBA please fill in on delivery)
New items: W#20190141[Edit Inv] (printer)
We don't know which room this goes into so please update it in inventory after delivery
items will be on inventory counter
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