Service Request Ticket

Service Request Information

CONTACT	Name	Manoogian, Margaret	Date	Aug 02, 2019 12:01 PM
	Department	Behavioral Sciences Division	Phone	14201
	Location		Email	manoogim@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20181460 (opens in a new window)	Bldg/Room	TODD 332
	Service Tag	1FFKJT2	Description	Dell Latitude 5300 laptop(i5-8365U, 1.6GHZ quad)
	Serial No.	1FFKJT2	Location	Margaret Manoogian, Gerontology Professor
	CPU	Intel Core i5-8365U 8thGen(Quad 1.6GHz, 6M Cache)
	OS	Windows 10 Pro, 64 bit	Software	Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938; TRANSFERRED from 20121213: MAXQDAPlus single-user ED license v.11 from VISA2012003507
	Wired NIC	E4:54:E8:00:FA:E1
	Wireless NIC	3C:F0:11:CD:1A:0E

TECHS	Submitted by	Robbie Downin	Contact	rdownin17@wou.edu	88925
	Primary Technician		Contact	bkarkanen16@wou.edu	88925

Entered by	Date	Memo
Bradley Karkanen			Email Public
Entered by	Date	Memo
Bradley Karkanen	Aug 05, 2019 08:51 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Bradley Karkanen	Aug 05, 2019 08:51 AM	She picked it up Friday	Add Attachment
Bradley Karkanen	Aug 02, 2019 03:09 PM	She is coming in later today to pick it up.	Add Attachment
Bradley Karkanen	Aug 02, 2019 03:09 PM	Imaged and ready to go. I transferred MAXQDA 11 from her old machine.	Add Attachment
Robbie Downin	Aug 02, 2019 12:01 PM	GFA SETUP: Deliver Dell Latitude 5300 laptop(i5-8365U, 1.6GHZ quad) to Todd 332 New items: W#20181460 (laptop) Old items: W#20121213	Add Attachment