Service Request Ticket - # 73168

Service Request Information

CONTACT Name Pifer, Wes   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 02, 2019 01:13 PM
Department Athletics Phone 88068
Location Email piferw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171257[Edit Inv] (opens in a new window) Bldg/Room NPE 212
Service Tag J17BRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. J17BRP2 Location Wes Pifer, Head Men's Basketball Coach

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:F8:8F

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Aug 26, 2019 02:54 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Katherine Reynoso Aug 26, 2019 02:54 PM 
Delivered and set up. I have the hardrive under 
the reimage stand.
 Add Attachment
Katherine Reynoso Aug 26, 2019 10:58 AM 
Reimage finished and back on the inventory shelf
 Add Attachment
Katherine Reynoso Aug 26, 2019 09:56 AM 
****This is an outgoing email****
Hi Wes ,

I need some additional information regarding 
service request #73168

Description: IFC SETUP: OptiPlex 7050 W#20171257[Edit Inv] & 
monitor W#20171266[Edit Inv] to New PE 212

Your new desktop is ready to be delivered. If you 
need additional software let me know, otherwise, 
contact me with a suitable time to set up your 
desktop.

Thank You,
Katherine Reynoso
 Add Attachment
Public
Peter Puettmann Aug 26, 2019 09:08 AM 
Task reassigned to Katherine Reynoso.
 Add Attachment
Megan Thibeault Aug 19, 2019 01:59 PM 
Task reassigned to Peter Puettmann.
 Add Attachment
Robbie Downin Aug 02, 2019 01:13 PM 
IFC SETUP: Deliver Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz) and Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ to New PE 212
New items: W#20171257[Edit Inv] (computer), W#20171266[Edit Inv] (monitor)
Old items: W#20090819[Edit Inv] (computer), W#20091373[Edit Inv] (monitor)
Items will be on inventory counter
 Add Attachment