Service Request Ticket - # 73169

Service Request Information

CONTACT Name Hendrickson, Miranda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 02, 2019 02:32 PM
Department Business Services Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20140022[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Wyse P25 zero client 32MB FLASH/512MB
Serial No. 2SG8T02 Location P25 SPARE(firmware 5,2)

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0094923, Microsoft VDA subscription from P0094858, VMWare View Premier with Maint from P0091580

Wired NIC 00:80:64:CC:BC:96

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Aug 07, 2019 08:20 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Aug 05, 2019 02:51 PM 
sent email
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Joe Collinsworth Aug 05, 2019 08:04 AM 
Task reassigned to Joe Collinsworth.
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Stephanie Magee Aug 02, 2019 02:32 PM 
the business office is not using this CPU anymore.
Located in 101 Business office
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