Service Request Ticket

Service Request Information

CONTACT	Name	Jones, Beth	Date	Aug 06, 2019 09:24 AM
	Department	College of Education	Phone	88235
	Location		Email	jonesb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20190154 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Xerox Phaser 3260DNI Wireless Mono Laser Printer
	Serial No.	K8A262039	Location	Loaner Printer- ITC 008 Shelves
	Model	3260/DNI	Hostname
	Notes	up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack; USB LOCAL PRINTER	Ink/Toner Refill	Standard Capacity Print Cartridge: 1,500 pages 106R02775 High Capacity Print Cartridge: 3,000 pages 106R02777 Drum Cartridge: 10,000 pages*** 101R00474
	Wired NIC	9C:93:4E:3C:9B:CD

TECHS	Submitted by	Robbie Downin	Contact	rdownin17@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Aug 06, 2019 01:49 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Aug 06, 2019 01:49 PM	delivered.	Add Attachment
Shandelle Plasker	Aug 06, 2019 12:24 PM	Task reassigned to Peter Puettmann.	Add Attachment
Shandelle Plasker	Aug 06, 2019 12:24 PM	She is here Monday through Friday 6am - 2:30PM	Add Attachment
Shandelle Plasker	Aug 06, 2019 12:22 PM	Task reassigned to Shandelle Pepper.	Add Attachment
Shandelle Plasker	Aug 06, 2019 12:21 PM	Task reassigned to Peter Puettmann.	Add Attachment
Robbie Downin	Aug 06, 2019 09:24 AM	PRINTER SETUP: Deliver Xerox Phaser 3260DNI Wireless Mono Laser Printer to RWEC 120 New items: W#20190154 (printer) USB local setup with #20160132 Items will be on inventory counter	Add Attachment